More Than Gifts, We Deliver Smiles

At Hugberry, we believe a gift is more than just a product — it's a feeling, a hug wrapped in a box. Whether you're celebrating birthdays, anniversaries, or sending a surprise “just because,” our curated collection of adorable soft toys and thoughtful gifts is designed to make hearts smile.

We exist to turn ordinary moments into joyful memories, with every package carrying warmth, love, and a sprinkle of surprise. Because at Hugberry, our mission is simple — we don’t just pack products, we deliver happiness.

FAQs

How long will it take for my order to arrive?

We usually ship all orders within 24–48 hours, and delivery typically takes 4–7 working days, depending on your location. Don’t worry — you’ll receive tracking updates every step of the way. Good things (and cute surprises) take a little time. ✨

Why is there only Partial COD and not Full COD?

We’ve introduced Partial COD because we want every genuine customer to get the best experience — and at the same time, avoid fake orders that lead to unnecessary delays and waste. Partial COD helps us confirm your order is real, and ensures quick, smooth delivery without any cancellations or confusion. Your trust means the world to us ❤️

Can I cancel or return my order?

We get it — sometimes plans change. If your order hasn’t been shipped yet, you can easily request a cancellation. However, since most of our products are personalized or surprise-based, we don't offer returns once dispatched. But if there’s any issue, we’re just a message away and always happy to help. 💬

How do I place an order?

We’ve made the ordering process super simple — just for you! 💖

1. Visit the product you love.

2. Click on Buy Now.

3. Fill in a few click details.

4. Done! 🛍️

Your order will be placed in just one click, and you’ll get all updates directly on WhatsApp. No hassle, no confusion — just smooth shopping and happy surprises! 😊